Check-in: 2:00 PM

Check-out: 10:00 AM

Early check-in and late check-out are available subject to availability:

• • Studio Room: $15.00 NZD per hour
• • Family Room: $20.00 NZD per hour

• Extra person: $20.00 NZD per night

• Baby cot: $15.00 NZD per night

One complimentary round-trip airport shuttle is provided per room.

Additional airport pick-up or drop-off services are available at $15.00 NZD per trip.

One car per room receives 7 days of free parking with surveillance.

After 7 days: $5.00 NZD per day.

Additional vehicles: $5.00 NZD per day from the first day.

Free onsite private parking; no booking required.

Bookings of more than 3 rooms may have different policies and additional charges.

Cancellations made less than 48 hours before arrival will incur a full accommodation charge.

Non-refundable bookings cannot be refunded under any circumstances.

To secure your reservation, a valid credit card number and expiry date are required.

We may charge your credit card in the following situations:

• • Cancellation made within 48 hours prior to arrival
• • Late-night arrival or a high possibility of a no-show
• • If the booking falls within the 48-hour cancellation policy period

Please note:

• • A 3% surcharge applies to all credit card payments.
• • If you wish to pay by cash or a different credit card upon arrival, any charged amount will be refunded to the original credit card.

A NZD 100 damage deposit is required upon check-in.

Refunded after check-out following room inspection.

Credit card refunds may take up to 7 days depending on bank processing times.

At check-in, guests must present:

• • A valid government-issued ID
• • A credit, debit, or bank card matching the reservation name

Debit/bank cards may be authorized for the stay amount and incidentals. Funds may take up to 7 days to be released depending on your bank.